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razor black widow

  • October 25, 2023
  • 3 replies
  • 57 views

My razor black widow didn’t type, and they give me greenlight when I type anything and that it doesn’t work
 

Best answer by Razer.Zionzedd

Hi @R9L5-_-,

 

Have you already tried performing the steps here for further isolation? Make sure the Synapse 3 app is up to date as well so it can fetch updates for your keyboard. Should the problem persists, let me know through PM so I can verify its model and check my resources for model-specific steps to help you. Thanks!

3 Replies

Razer.Zionzedd
  • Razer Support
  • Answer
  • October 26, 2023

Hi @R9L5-_-,

 

Have you already tried performing the steps here for further isolation? Make sure the Synapse 3 app is up to date as well so it can fetch updates for your keyboard. Should the problem persists, let me know through PM so I can verify its model and check my resources for model-specific steps to help you. Thanks!


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • October 26, 2023

Please try different cable. Also the cable on photo is a data cable or power only cable? If the 2nd option - then it’ll not work.


  • Author
  • Insider Mini
  • October 26, 2023

Hi @R9L5-_-,

 

Have you already tried performing the steps here for further isolation? Make sure the Synapse 3 app is up to date as well so it can fetch updates for your keyboard. Should the problem persists, let me know through PM so I can verify its model and check my resources for model-specific steps to help you. Thanks!

That it’s doesn’t work