Hello i dont have razor synapse on and i cant update my firmware because my headset didnt come with a dongle.
Question
razor blackshark v2 Echo is bad
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- Razer Support
Hey there,
I understand that you're having an audio issues with your Razer Blackshark V2. Please let me know what are the troubleshooting steps you have performed to resolve the audio issues?Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase/receipt in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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