Razor BlackShark V2 Pro (2023) not staying connected | Razer Insider
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Question

Razor BlackShark V2 Pro (2023) not staying connected

  • September 13, 2024
  • 1 reply
  • 46 views

worked yesterday...not today.

 

My headset no longer stays connected to my PC.  It shows “Connected”, and then seconds later “Not connected”.  My older xbox headset has to issues connecting and bluetooth works everywhere else.  I WAS able to use the dongle and update the firmware, but it still won’t stay connected.  What is up?

 

And, my Razor mouse is working just fine.

This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hi there, @My-Call!

 

Are you using a USB hub? Try plugging it directly into you PC’s motherboard. You can also try it on a different computer just to check if the same issue persists. If it does, feel free to send me a PM along with your headset’s serial number so I can look for other workarounds.

 

*Thread locked to curb conversation to PM.