Razor Blade 15 Advanced 2018 battery not charging | Razer Insider
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Hi there folks!

I bought a secondhand Blade 15 2018 Advanced with 1070 Max-Q (Product no.: RZ09-02385) a few months ago and suddenly it stopped charging the battery. It says "0%", plugged in and not charging. Calculated SOH is around 89% (CMD batteryreport). Battery is NOT swollen at all and it looks really good! Charger is rated at 19,5V and is giving out around 19,1V without load on it. Not sure what is OK, but Power LED is turned off while using the PC and if I close the lid it shines green.



What I've tried:

-Device Manager-Batteries-Uninstalling both Adapter and Battery things.

-Unplugging the main battery

-Unplugging the BIOS battery

-Updated BIOS and Intel ME Interface, EC

-Clean install of Windows 10 Pro

-Holding Power button for 10s until white power LED blinks



If you have any question or hint what to do next that would also get me closer to end this mis(t)ery please do write a comment. P.S. Throwing the laptop though the window is not an option, although I am really close of doing that. 😃 TIA.
Please perform the steps from this link and see if it helps. Otherwise, the laptop needs to be sent for hardware diagnosis and repair after identifying what's causing the charging behavior. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.



Edit: For everyone's perusal.