Razor Cortex connect platforms not working | Razer Insider

Razor Cortex connect platforms not working

T
I am am trying to connect my razor cortex to steam so that I can add my wishlist and achievements but when I go to the page, the buttons for ALL of the different platforms are greyed out and do nothing when clicked on.



I get the same result when I go to the deals page and try to connect my steam account (or any other account), on the deals page it does have a textbox that I should be able to type/paste text into but it does not work.



I have tried uninstalling and reinstalling razor cortex which has not helped the issue.
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4 Replies

Razer.Zionzedd
Userlevel 7
@Michelle-RazerCortex looping you in.
T
I was trying to solve this problem for hours before posting this and just walked away from my computer afterwards. I came back just now and it is working all of a sudden. Very unsure what this was about but thanks anyway!
A
Hey there!

Thank you for sharing your issue with us here. This issue has been quickly resolved on weekend by our team.

We apologize for any inconvenience this issue has caused you.

Michelle
D
I had they same issue with Razer Synapse not triggering profile switches. I uninstalled Synapse, cleaned the registry, and then re-installed Synapse. That resolved the issue for me, although your mileage may vary. I recommend CC Cleaner for registry cleaning and repairs.
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