I recently cleaned out my keyboard to make it look pretty and well ever since plugging it back in the Escape key the tilda key and the F1-f12 PRT Scrn, Scr Lck keys are non responsive to the touch the FN shortcuts with these keys no longer work either. When trying the Esc Capslock and spacebar reset method there is no change in these unresponsive keys. The backlights are on but the responsive lighting of the ripple effect no longer reacts to the key presses either. This seems to be a common issue with the cynosa line any help would be much appreciated [Cynosa Chroma RZ03-0226]
Question
Razor Cynosa Chroma, ESC,Tilda, and function key rail unresponsive.
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- Razer Support
Hey there,
I understand that you're having a key input issues with your Razer Cynosa Chroma. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase/receipt in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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