Razor Gold and Silver one time password | Razer Insider
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Razor Gold and Silver one time password

  • November 1, 2019
  • 3 replies
  • 4 views
R
Hello, im currently unable to receive one time password from razer gold & silver, my connection is fine but there is no message, i being doing the same process for at least 4 hour now and counting. Please reply asap
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    3 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • November 3, 2019
    For starters, are you referring to an SMS or an email OTP? PM me so I can help you get this sorted out.
    R
    • RekeSenpai
    • Author
    • November 3, 2019
    SMS but if you can change to email otp that would be very decent since my email is active, another reason that i dont like sms otp because the problem happen frequently and because of that i also miss alot of promotion in-game etc if you can suggest anything else that would be great.
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • November 5, 2019
    RekeSenpai
    SMS but if you can change to email otp that would be very decent since my email is active, another reason that i dont like sms otp because the problem happen frequently and because of that i also miss alot of promotion in-game etc if you can suggest anything else that would be great.
    I have very limited visibility over that part of our system so it is best that you contact our Razer Gold Team about this. You can reach them by starting a ticket here. By the way, can you try removing any prefix or zeroes after the country code?
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