RAZOR ISKUR GAMING CHAIR | Razer Insider
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Question

RAZOR ISKUR GAMING CHAIR

  • February 18, 2026
  • 1 reply
  • 8 views

Hello, I need to purchase a replaacement part for my gaming chair,  serial number (removed serial number).

The base plate that mounts to the chair is broken if it requires the whole assembly be purchased I’m fine with that can you help me get parts?

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1 Reply

Razer.Aero
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  • Razer Support
  • February 19, 2026

Hi rlscarff,

Let’s kick start a case and forward your request to our Support Team. Please PM me and answer a few questions below for documentation purposes:

  • What exactly happened?
  • Was there any incident that occurred before the issue occurred?
  • What activities were you doing before the issue occurred?
  • Did someone use your gaming chair, whose height and weight are beyond the gaming chair’s capacity?

As part of the process, kindly send a video, and picture showing a clear vision of the issue for reporting purposes. Kindly upload it to Google Drive and set it to "Public" or “Anyone Who Has The Link” so we can access the file. Then share the link with us.

Also, fill out the following so I can initiate a case on your behalf:

Product Name: Razer Iskur
Full name:
Email:
Mobile/Phone Number:
Street Address:
City:
State:
Postal Code:
Country:
Place of Purchase: (seller's website or physical store address)
Date of purchase:
Proof of purchase:

Subscribed to Razer Care?: Yes/No