Razor Kishi xbox version controll will not detect in app all of a sudden.

My controller has never had a problem before today, and then all of a sudden, I plug it in, the white light on the right came on, but when I opened the Kishi app it wasn't being detected.  I checked my notifications and it said charging through usb device, but i noticed that even though it said that, and the charge light on the controller was on, my phone wasn't charging. I have taken really good care of the controller which was not cheap in the first place, i rarely used it, and nothing was wrong with it just two days ago, so the fact that it's not working, and I see so many people in the forum having similar issues, but no real solution has come from Razer leaves me with an extremely bad taste in my mouth. If there's no solution, I feel like they should be recalled and we should get working replacements.