Razor Kiyo Pro is not detected by Dell Docking station or Dell Latitude 7420

Same here, the camera is disconnecting every 5 minutes, complete pos, no support available.  

@Razor support: I just tested your camera with another Dell laptop (Inspiron 7415, Win 11) of my daughter, and the camera was not detected at all and not listed under device manager. I plugged it in directly using your cable that came with the camera.

Can someone of you look into this issue please?  The camera was quite expensive and there might be an issue witht the USB implementation.

I have the same problem of Razer disconnection issues with Dell Docking station . However on raising this issue to Razer support , it was rejected as an issue with the docking station as it worked with my other laptop when conencting directly

@kanagandram : Yes, the same in my case. Probably an issue that Dell has to look into more deeply.

Same here do you have any work around? or any contact at Dell to surface the issue?

I used the following workaround: I connect the camera directly to my pc via USB. But I did not check with the docking station in the last month.