I bought my headset no to long ago and recently it will just disconnect randomly while playing and it makes playing competitive kind of hard. headset is fully charged and sometimes does it when I have it charging while playing. Ive tried using different ports on my pc (3 total) and each does the same thing.(computer is maybe 6 months old)
Question
Razor Kraken v3 Pro Randomly disconnecting
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- Razer Support
- 3229 replies
Hello boardtechSmokyTopaz958,
I’m here to help. Does the issue occur when connecting your headset using wired and wireless? Also, did anything happen to your device previously that could have caused this problem? Please follow the troubleshooting stepa from this article. If that didn’t help. Please PM me your device's serial number and proof of purchase so I can check for replacement options. All the best!
*Thread locked to curb the conversation to PMs.
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