Razor Phone 2 USB-C port loose and won’t charge | Razer Insider

Razor Phone 2 USB-C port loose and won’t charge

  • 5 April 2021
  • 2 replies
  • 45 views

Hey all, kinda new to the forum, but I’ve had my razor phone 2 for around 2 years now, and I know it’s out of warranty, but am desperate to try to see if there’s any way to get the USB-C port fixed or replaced, as it’s near impossible to charge it with a cable.

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2 Replies

an mobile service center can help you to get the USB-C port fixed or replaced
but there may be other problems afterwards do a factory reset also before to reduce the risk of problems
usb-c drivers are not installed automatically just because you connect a mobile phone to your laptop or desktop computer but need usb-c drivers to be able to communicate with your computer / desktop computer worth keeping in mind

this requires USB debugging is enabled
this requires OEM unlocking is also allowed


check different values so that the file you download is really the one it should be for your razor 2 because there are several different models for razor phone
URL:https://developer.razer.com/razer-phone-dev-tools/factory-images/

some extra information from razor develops website
Disclaimer statement:
Modifying your Razer Phone by unlocking the bootloader, or rooting your device will void your warranty.

Where can I get the USB 3 Type-A to Type-C spec-compliant cable? Do you have a recommended list?
Benson Leung (From Google)

What happens if I load a carrier image on my Razer Phone bought from Razer Store?
If you load a carrier image on a phone purchased from Razer Store, cellular service may not work on your cellular network of choice (Unless your network is the same as the carrier image you flashed).

Where can I get the Release Notes for each releases?
Release notes will not be provided.
I frequently need to update my application on the Razer Phone for my development work and I need the bootloader unlock. What happens if I don’t re-lock the bootloader?
Unlocking the bootloader, or rooting your device will void your warranty. If you do not re-lock the bootloader, some payment apps (such as Android Pay) and some apps that require DRM (such as Netflix) will no longer work correctly. This is implemented on the app side using Google’s SafetyNet API.

If I encounter problem powering up the Razer Phone after loading a customized image, how can I get help?
Loading custom images onto the Razer Phone is not recommended and will void your warranty.
What else can I do after unlocking the bootloader?
Unlocking the bootloader will void your warranty. It is not recommended.

Does unlocking the bootloader and loading a customized image void the warranty on the Razer Phone?
Yes. Unlocking the bootloader and loading a customized image will void your warranty.
I have a question related to my development work on Android, can I get help from Razer Support? (Razer Customer Support does not provide development support)
No. Razer Support does not provide assistance with development work.

Can I flash a Razer Phone 2 factory image to a Razer Phone 1 (or vice versa)?
No. There is severe risk of permanent device damage if the incorrect factory image is flashed that does not pertain to the original device model the image was designated for.[/quote]