Razor products keep disconnecting and reconnecting randomly | Razer Insider
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Hello,

I have had this issue for a few days now where my keyboard and headset (both razor products) will disconnect and after around 30-45 seconds reconnect. I have tried everything I can think of: uninstalling razor software, installing them in the device manager, and yes unplugging and replugging them. I don't know what caused the issues but I know it has been happening for the past few days. I can't play any games and can barely do school work with these issues please help!
Browny1470
Hello,

I have had this issue for a few days now where my keyboard and headset (both razor products) will disconnect and after around 30-45 seconds reconnect. I have tried everything I can think of: uninstalling razor software, installing them in the device manager, and yes unplugging and replugging them. I don't know what caused the issues but I know it has been happening for the past few days. I can't play any games and can barely do school work with these issues please help!




Try the steps here for further isolation. If you're still experiencing the same issue, PM me the serial numbers of your devices so I can validate their models and look for other steps to help you address the connection problem.



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