I logged into my game and noticed that my D-pad was unresponsive. Synapse showed everything should be normal. I performed a factory reset of the Tartarus Pro and noticed the following for the D-Pad.
Using Notepad, I tested the binding ability of the D-Pad and Synapse. To “UP” I bind “Space” using Navigation and Key Recording and it works. To “Down” I bound another Alphanumeric value “A”. Same for “Left” and “Right”. They all worked.
Then to “Key 20” I bind “ESC” and “Key 20” works BUT the D-Pad returns to “Default” values and Synapse does not show any change. After Binding any other Key besides the D-Pad, the D-Pad will only perform default functions.
I repeated a half a dozen times and received the same result. All using Notepad. Then I wrote this explanation to recreate the steps to error. #workinghard
Edit:
I also performed the following steps:
- Uninstall Synapse
- Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
- Then restart your PC
- After reboot install Synapse again (as administrator).
Does not correct the described error.

