Razor Tartarus Pro D-Pad not working | Razer Insider
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Question

Razor Tartarus Pro D-Pad not working

  • September 22, 2026
  • 1 reply
  • 26 views
Wedge5178

As of this morning 9/22/2026 my D-Pad on my Razor Tartarus Pro is no longer working in games.  Any help is greatly appreciated.

1 Reply

Wedge5178
  • Wedge5178
  • Author
  • Insider Mini
  • October 10, 2026

Ok as of today (10/09/2026).  I found a fix that worked for me.
TLDR: Reset or Clear Razer Synapse Devices 
Step 1 - unplug razer device in question (the direction said all devices but I just unplugged the Tartarus V2 Pro)
Step 2 - Navigate to Razer Synapse, from the Synapse tab in the middle is sub menus, select ‘DEVICES & MODULES’ then click on “Remove” on the greyed out Razer Tartarus Pro
Step 3 - I added this step, restart computer
Step 4 - Launch Razer Synapse then plug the device back in

Long form
So, I searched “razer tartarus v2 pro alt button and d-pad not working” in google chrome and the ai overview said this with a link to the reddit thread

Software and Profile Fixes

  • Reset or Clear Razer Synapse Devices: Users on Reddit note that recent Synapse updates can break input recognition; unplug all Razer USB devices, navigate to Devices and Modules in Razer Synapse, remove each disconnected device, and restart the app. [1]
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