Razr Iskur RZ38-0277 replacement parts | Razer Insider
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Razr Iskur RZ38-0277 replacement parts

  • August 31, 2025
  • 1 reply
  • 77 views
T

I have a Razr Iskur RZ38-0277 chair with a broken seat mounting plate part (H) in the manual.  This is the second time this has broken, withing regular use.  The first time it broke i was within the warranty period and was sent a part to replace.  I am now out of warranty but would like to know how to get replacement parts for this.  As I read the forums and online is seems to be a major issue with everyone breaking the same part.  I would like to know if this is covered under and extended warranty or recall?

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1 Reply

Razer.ScarletRouge

​Hey there, ​@Tahknee 

 

I understand that you want to purchase a replacement part for your Razer Iskur.  You can submit a ticket through this link.

 

Once there, navigate to "Lifestyle products" > "chairs" > enter your serial number, and then submit your request. Our Support Team will then be able to assist you with your gaming chair spare part request. Alternatively, you can send me a PM together with your device’s serial number, and I can help you initiate a support ticket.

To answer your inquiry regarding if it's covered under an extended warranty or recall, Razer does not have an extended warranty for the Razer Iskur, as it comes with a 3-year warranty period. For more details regarding our limited warranty, please visit this link. Thank you!

 

*Thread locked to curb conversation to PM.

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