Received wrong phone case, Razer wants $15 to exchange it????? | Razer Insider
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Received wrong phone case, Razer wants $15 to exchange it?????

  • December 28, 2019
  • 1 reply
  • 90 views
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Been a long time Razer user, but first time Razer Store purchaser. I ordered a phone case for Christmas, but the wrong one came, the only way to return it is on the website and they charge $15 for an exchange. What gives?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • January 1, 2020
    Ehhh? That's odd. Do you mind sending over your ticket number via PM? I'd like to review what transpired during the interaction so I can get a better understanding of the situation. Let's go from there
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