Recently ran the latest bios updates on my Razer 15 2023 | Razer Insider
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Recently ran the latest bios updates on my Razer 15 2023

  • February 10, 2026
  • 1 reply
  • 7 views
P

It was running fine, virtualbox building an io with visual studio instances building or running with smss running etc etc.

now if run the vm for a bit it hardlocks randomly.  I removed virtualbox entirely, tried to use a spun up hyper v vm and got the same thing.   this a week a seperate with everything else running no lock ups.

only error logged is a whea.   But everything else is normal.  Any ideas?

1 Reply

P
  • ppb1701
  • Author
  • Insider Mini
  • February 10, 2026

for added reference the decoded whea error is
[DEBUG] Found signature: CPER
[DEBUG] + WHEA_ERROR_RECORD                                Start offset : 0     | Remaining bytes : 744
[DEBUG]   + WHEA_ERROR_RECORD_HEADER                       Start offset : 0     | Remaining bytes : 744
[DEBUG]     + WHEA_REVISION                                Pointer      : 0x273B400BD9C
[DEBUG]     - WHEA_REVISION                                Length       : 2
[DEBUG]     + WHEA_TIMESTAMP                               Pointer      : 0x273B400BDB0
[DEBUG]     - WHEA_TIMESTAMP                               Length       : 8
[DEBUG]     + WHEA_PERSISTENCE_INFO                        Start offset : 108   | Remaining bytes : 636
[DEBUG]     - WHEA_PERSISTENCE_INFO                        End offset   : 116   | Length          : 8
[DEBUG]   - WHEA_ERROR_RECORD_HEADER                       End offset   : 128   | Length          : 128
[DEBUG]   + WHEA_ERROR_RECORD_SECTION_DESCRIPTOR           Start offset : 128   | Remaining bytes : 616
[DEBUG]     + WHEA_REVISION                                Pointer      : 0x273B400BE20
[DEBUG]     - WHEA_REVISION                                Length       : 2
[DEBUG]   - WHEA_ERROR_RECORD_SECTION_DESCRIPTOR           End offset   : 200   | Length          : 72
[DEBUG]   + WHEA_FIRMWARE_ERROR_RECORD_REFERENCE           Start offset : 200   | Remaining bytes : 544
[DEBUG]   - WHEA_FIRMWARE_ERROR_RECORD_REFERENCE           End offset   : 232   | Length          : 32
[WARN ]   - WHEA_FIRMWARE_ERROR_RECORD_REFERENCE           512 bytes in the section were not deserialized, at least one of which is non-zero.
[DEBUG] - WHEA_ERROR_RECORD                                End offset   : 232   | Length          : 232
{
  "Header": {
    "Signature": "CPER",
    "Revision": "2.16",
    "SignatureEnd": "0xFFFFFFFF",
    "SectionCount": 1,
    "Severity": "Fatal",
    "ValidBits": "Timestamp",
    "Length": 744,
    "Timestamp": "2/2/2026 4:15:13 AM (Imprecise)",
    "CreatorId": "Microsoft",
    "NotifyType": "Boot Error Record (BOOT)",
    "RecordId": "0x01DC93FA85D28616",
    "Flags": "PreviousError"
  },
  "SectionDescriptor": [
    {
      "SectionOffset": 200,
      "SectionLength": 544,
      "Revision": "3.0",
      "ValidBits": "",
      "Flags": "",
      "SectionType": "Firmware Error Record Reference",
      "SectionSeverity": "Fatal"
    }
  ],
  "Section": [
    {
      "Type": "SocFirmwareType2",
      "Revision": 2,
      "FirmwareRecordId": "0x0000000000000000",
      "FirmwareRecordExt": "8f87f311-c998-4d9e-a0c4-6065518c4f6d"
    }
  ]
}

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