Recharge Razer Gold with credit card | Razer Insider
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Question

Recharge Razer Gold with credit card

  • August 5, 2025
  • 3 replies
  • 18 views
M

I stay in Thailand and would like to recharge game with Razer Gold - credit card but there was the error alert.
It said “ Your transaction cannot proceed. Please choose other payment methods to continue.”

Kindly advise. 

 

 

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3 Replies

FiszPL
Vanguard
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  • FiszPL
  • VANGUARD
  • August 5, 2025

I’d contact Razer Gold Support directly: https://gold.razer.com/eu/en/help (option chat with us at the bottom of the site).

    M
    • MaddyPooH
    • Author
    • Insider Mini
    • August 5, 2025

    Thanks for your reply but the chat function is unavaiable. It is very difficult to contact the support.

    Razer.sushi.boi

    Hello there, ​@MaddyPooH!

     

    I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

     

    *Thread locked to curb conversation to PM.

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