Records show that the card is invalid since it hasn’t been activated yet. You’ll need to check with official support to get it activated.

Records show that the card is invalid since it hasn’t been activated yet. You’ll need to check with official support to get it activated.

Hi there, ​@Sarah320 

Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit


If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.

Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Thank you!

 

*Thread locked to curb the conversation to PM.

Hi there, ​@Sarah320 

Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit


If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.

Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time.

Also, I noticed that you've posted about the same issue in a different thread. Just a friendly reminder to try and keep the same issue to one thread to prevent any confusion and speed up the resolution process. Thanks for understanding!


 

*Thread locked to curb the conversation to PM.