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Recovering invoice

  • September 18, 2024
  • 3 replies
  • 57 views

storyhitPixiePowder958

Hi, my laptop has water damage. i need my invoice for the insurance company. I bought the laptop online via Razerstore, but now i can’t find my invoice or order anymore… how can i recover my invoice?

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3 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • September 18, 2024

Just go to your orders (click on cart → orders) → view order and on top right you’ll have Print invoice link.

Also be sure, you have selected the right region on the bottom of the site - because without it you’ll not see your order list.


storyhitPixiePowder958

I have the right region, i go to my orders but i can not find the order, not from “this year”, and not in “show all orders”...


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • September 20, 2024

Hi, my laptop has water damage. i need my invoice for the insurance company. I bought the laptop online via Razerstore, but now i can’t find my invoice or order anymore… how can i recover my invoice?

Hi storyhitPixiePowder958,

I’m here to help. Please PM the following information below so I can initiate a ticket and forward it to our Order Support Team for invoice request. Thanks!

  • Full name: 
  • Email address:
  • Mobile/Phone Number: 
  • Country: 
  • Order number:

*Thread locked to curb the conversation to PMs.