Recovery image download | Razer Insider
Skip to main content
Question

Recovery image download

  • December 9, 2025
  • 2 replies
  • 24 views

Tawatos

Hi,

I’m trying to download a recovery image from the site. I registered my laptop. It showed up that I registered but when I try to download, it says I have to register my laptop first. Who should I contact? The human customer service on the Razer site is nowhere to be found. 

Thank you,

TP

This topic has been closed for replies.

2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • December 9, 2025

https://mysupport.razer.com/app/ only via website or maybe ​@Razer.Ten or ​@Razer.Aero will help here.

If you’re on rush I’d just download fresh ISO from microsoft website, and just install clean system, rather than some preconfigured image.


Razer.ScarletRouge

Hey there, ​@Tawatos 

I understand that you want to download a recovery image. No worries, let me help you. Please send me a PM together with the following details so I can create a ticket for you and forward it to our Technical Support team for further assistance. To proceed, please share the following details so I can kickstart your case:

Device’s serial number
Full Name: 
Email address associated with Razer ID: 
Phone number: 
Country:
 

Thank you!


*Thread locked to curb conversation to PM.