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Question

Redeemed card

  • May 19, 2026
  • 2 replies
  • 32 views
J

Hello there. I was sent a razergold giftcard that upon trying to redeem it,it said it already has been redeemed. Card code is : (REMOVED)

Please provide me with the details of it being redeemed or look into providing me an unredeemed card thank you

 

 

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2 Replies

FiszPL
Vanguard
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  • FiszPL
  • VANGUARD
  • May 19, 2026

Please contact Razer Gold Support directly via chat available on website: https://gold.razer.com/eu/en/help

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • May 19, 2026

Hello there. I was sent a razergold giftcard that upon trying to redeem it,it said it already has been redeemed. Card code is : (REMOVED)

Please provide me with the details of it being redeemed or look into providing me an unredeemed card thank you

 

Hi Jimi69x,

Unfortunately, I have limited access to this part of our system. However, I suggest that you Submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and photos of the card with code. You can send me a PM with the reference number here so I can help you coordinate with the team. All the best!

*Thread locked to curb the conversation to PMs.

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