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reemkleef@gmail.com

  • September 22, 2025
  • 1 reply
  • 19 views
sideheadMagicPotion977

Dear Razer Support Team,

 

I am unable to access my Razer account due to issues with two-factor authentication (2FA). Unfortunately, I lost my phone, and the authentication codes no longer work. I also cannot access the backup codes, as the system is requesting an authentication code.

 

I kindly request your assistance in resolving this issue so that I can regain access to my account and continue using recharge services.

 

Thank you for your support.

    This topic has been closed for replies.

    1 Reply

    Razer.sushi.boi

    Hi there, ​@sideheadMagicPotion977!

     

    I can process a request in order for you to access your account. Please provide the following details via PM.

     

    1. Razer ID:

    2. Email address:

    3. Date of Birth:

    4. Complete Name:

    5. Old mobile number:

    6. Country:

    7. New mobile number:

     

    *Thread locked to curb conversation to PM.

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