Registration Issue | Razer Insider
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Hello,

I purchased a new mice. Once I try to register my product, I can't because whenever I enter P/N or S/N it says:

UNRECOGNIZED SERIAL NUMBER

Please double-check similar characters such as:

"I" and "1"

"O" and "0"

 

Could you please help me on this issue.

Hi komutan081122,

I’m here to help. Please PM me the photo showing your mouse serial number. I can use that to verify its information. Save the shareable files via any online drive account listed in this link.  All the best!

*Thread locked to curb the conversation to PMs.

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