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Question

Registration Issue

  • March 7, 2024
  • 1 reply
  • 23 views
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Hello,

I purchased a new mice. Once I try to register my product, I can't because whenever I enter P/N or S/N it says:

UNRECOGNIZED SERIAL NUMBER

Please double-check similar characters such as:

"I" and "1"

"O" and "0"

 

Could you please help me on this issue.

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    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • March 9, 2024

    Hi komutan081122,

    I’m here to help. Please PM me the photo showing your mouse serial number. I can use that to verify its information. Save the shareable files via any online drive account listed in this link.  All the best!

    *Thread locked to curb the conversation to PMs.

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