Remote Play not working with Mobile Network | Razer Insider
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Remote Play not working with Mobile Network

  • September 17, 2026
  • 1 reply
  • 10 views

So I’ve enabled UPnP, opened the ports, and yes I did pair the devices on my local network first. However, nothing seems to be working outside of that. I’m not sure what’s going on at this point in time. Just that my phone will not find my computer. This is the only reason I’m even doing anything with Razer, so if this isn’t going to work, I’m probably just going to uninstall and download something else.

1 Reply

Razer.Zionzedd
  • Razer.ZionzeddRazer Support
  • Razer Support
  • September 17, 2026

Hi bigphil2695,

 

Your home network likely uses a different system from your internet service provider, which blocks external connections even with port forwarding and UPnP enabled. For me to help you better, please PM me your Razer device’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission. 

 

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