Hi, just wondering how to put through an order for a paid replacement of Razer blackshark V3 pro detachable microphone.
It stopped working as confirmed hardware failure and is still under warranty but I am happy to pay for a replacement.
I am not getting anywhere with razer support who say they can’t place an order and want me to send back to Amazon but sending back the entire headset for a replacement of unknown quality/condition seems a bit silly for just the microphone.