replacement dongle for basilisk ultimate mouse | Razer Insider
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Question

replacement dongle for basilisk ultimate mouse

  • May 11, 2026
  • 1 reply
  • 3 views

Hi there,

The dongle for my basilisk ultimate mouse (model no. RC30-031701) keeps reconnecting and disconnecting even after I’ve done all the recommended steps to try and sort it. Is there any way to get a replacement dongle? (I live in the UK)

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1 Reply

Razer.Aero
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  • Razer Support
  • May 12, 2026

Hi LyLaLy,

I’ve check our internal inventory, unfortunately the spare part dongle for your Razer Basilisk Ultimate is not available. We recommend you check the following link from time-to-time to see if it becomes available: https://www.razer.com/shop/replacement-parts or to search online at other retailers to see if they have it. All the best!

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