Recently purchased blackshark v3 pro for my ps5 on July 17 2026 and dongle is no longer working. Can it be fixed? Or replaced under a warranty? Love the headset but Bluetooth no longer connects to ps5.
Question
Replacement dongle for my blackshark v3 pro
This topic has been closed for replies.
- Razer Support
Hey
Let me assist you with your headset. Can you connect it to your computer to see if it behaves the same way? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the connection issue you're currently experiencing.
*Thread locked to curb conversation to PM.
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