Replacement dongle for Razer viper ultimate | Razer Insider
Skip to main content
Question

Replacement dongle for Razer viper ultimate

  • December 28, 2025
  • 3 replies
  • 67 views

I had problems with the donlge working in my pc. So i switched it over to having the dongle in my charging dock. worked great until a few days ago.  It kept disconnecting an reconnecting every 3 seconds it seemed. Took the dongle out used the charging wire worked fine no issues afrer the disconnecting. Ive seen that there isnt any actual replacement for the dongle but it may be possible that someone can check the system to see if theres a replacement available. If thats something that could be done i’d appreciate it. Dont mind paying for a replacement. Thanks for your help.

This topic has been closed for replies.

3 Replies

  • Insider Mini
  • May 26, 2026

This has happened to me as well and im hoping there is a fix.

 


Razer.ScarletRouge

Hey there, ​@SilentSword88 

I understand that your device’s dongle was initially working fine when connected through the charging dock, but recently it started disconnecting and reconnecting repeatedly every few seconds. 
 

 I can check our inventory to see if we have a stock for a replacement dongle for your device. Please send me a private message along with your device's serial number and country of residence so that I can check our system for replacement stock availability in your area. Thank you!



*Thread locked to curb conversation to PM.


Razer.ScarletRouge

Hey there, ​@dejamjam0629 


Please send me a private message along with your device's serial number and country of residence so that I can check our system for replacement stock availability in your area. Thank you!



*Thread locked to curb conversation to PM.