Hello Razer Support,
I recently purchased a used Razer Viper V3 Pro, but it did not come with the wireless dongle.
Could you please let me know whether I can purchase a replacement dongle and how I can pair it with the mouse? I can provide the serial number, photos, or any other information you need.
Thank you for your help.
Best regards
Hi Aryan.14,
Regarding your inquiry about the Razer Viper V3 Pro replacement donge, please note that this mouse requires a dedicated Hyperpolling dongle to function properly. Unfortunately, it is not compatible with the generic Hyperpolling dongle that we offer for sale. Given that your mouse did not come with the wireless dongle, I recommend reaching out to the reseller from whom you purchased the mouse. They may be able to assist you by allowing you to take advantage of any warranty options available. If you need any further assistance in the future, feel free to PM me. All the best!
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