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Question

Replacement parts?

  • August 17, 2026
  • 1 reply
  • 20 views
VoidZorgon27

My dongle no longer works with my controller. There was no warning, it just stopped working. Is there a replacement option or do I need to just get a new controller? 

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • August 18, 2026

Hey ​@VoidZorgon27,

Let me check on that. Is the dongle still detected in the Device Manager? Can you send me a PM with the serial number together with your location/country so I can verify it in our system and go over our inventory?


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