Dear Razer Support,
I have a Razer Naga Pro mouse and recently lost the USB dongle that enables wireless connectivity. I checked your online store, but the replacement dongle is out of stock. (https://www.razer.com/replacement-parts-mice/Razer-Mice-Keyboards-USB-HyperSpeed-Dongle/RC30-03420100-R3M1?_gl=1*16xuelw*_gcl_au*MTM2NzUyNjM2Ny4xNzQ4MDAyNjgw*_ga*MTEwODI1ODkyOS4xNzQ4MDAyNjE2*_ga_3TRK53PM75*czE3NDgwMDI2MTQkbzEkZzEkdDE3NDgwMDI4NTQkajEwJGwwJGgwJGRSYVB4V25VVmxnalllUzVFRVR3RDRfQWtFaDZDQjIzUHl3&_ga=2.93728285.1062051568.1748002728-1108258929.1748002616)
I regularly use this mouse to switch between multiple computers, and relying on a Wi-Fi only connection isn’t a practical solution in my setup. The USB dongle was essential for maintaining functionality across devices.
Could you please let me know:
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If there’s an estimated restock date for the dongle?
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Are there any authorized third-party sources where I can purchase a compatible replacement?
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Or is there any other solution to restore wireless functionality to my Naga Pro? (I
I’d appreciate your assistance in resolving this.
Thank you!!!