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request

  • October 15, 2025
  • 1 reply
  • 11 views

I would like to request the warranty for my Deathadder v3 Pro mouse because it is having a problem with the scroll.
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1 Reply

Razer.Aero
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  • Razer Support
  • October 15, 2025

Hi pulseVegasGoldTOPAZ787,

I’m here to help. Please PM me your device's serial number and tell me more about the issues you’re experiencing with the Razer DeathAdder V3 Pro. I’d appreciate it if you could share the list of troubleshooting steps you’ve tried so far. As part of the process, kindly send a video showing a clear view of the issue and proof of purchase for reporting purposes. Please upload it via YouTube, Dropbox, or Google Drive and set it to 'Public' or 'Anyone Who Has The Link' so we can access the file. Then share the link with us. All the best!


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