Request for Refund - Razer Gold PIN Not Received - Order | Razer Insider
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Request for Refund - Razer Gold PIN Not Received - Order

  • March 14, 2026
  • 1 reply
  • 15 views

Ticket number: (removed ticket number)

Hello Razer Support,

I purchased two Razer Gold cards today (2026-03-14), but I have not received the PIN codes for a long time.

Order number 1: (Removed)
Order number 2: (Removed)
Payment email: (Removed)

I would like to request a full refund for these two orders. I have attached the payment confirmation screenshot for your reference.

Please help process my refund request as soon as possible. Let me know if you need any additional information. Thank you!

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • March 14, 2026

Hi snowball1230,

I have relayed your concern and coordinated our concern to our Razer Gold Support team. Kindly wait for for their email within 24 o 48 hours. Thanks!

*Thread locked to curb the conversation to PMs.