Dear Razer Team,
Hello, I am a loyal user from China. I absolutely love your Razer Naga Trinity with the 7-button circular side panel.
I have been using this mouse continuously for 4 years. Recently, the side panel started having connection issues — it occasionally disconnects during use, and I have to remove and reattach it to make it work again. This has been really frustrating.
I searched online recently and discovered that the Naga Trinity has been discontinued. Moreover, the new Naga V2 series you released one or two years ago does not offer the 7-button circular side panel that I need. This has left me feeling very distressed and helpless. I have already bought two second-hand mice with the 7-button circular side panels, but I don’t know how much longer they will last.
This 7-button circular side panel is simply perfect for me: it has a round non-slip rest in the center for my thumb, and the seven buttons are tightly arranged with excellent tactile feedback, making them very easy to press blindly. I have become completely dependent on it and don’t want to switch to anything else.I sincerely request that Razer consider the following:
- Develop a compatible 7-button circular side panel for the Naga V2 series, or
- Resume production of the Naga Trinity and offer the 7-button side panel as a separate accessory.
I am more than willing to purchase a new mouse with this side panel, and I am happy to pay higher shipping fees. If this classic 7-button design can be kept available, I would happily use it for the rest of my life.
I have noticed on Reddit and the Razer Insider forums that many other users have been making the same request over the past few years. Everyone is troubled by the discontinuation of this side panel.
I hope Razer will value the voice of these loyal users and seriously consider this suggestion.Thank you very much for taking the time to read my message. I look forward to your reply!
Best regards,
Bolin xu
