Request to change my razer ID phone number since I no longer have access to it | Razer Insider
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Request to change my razer ID phone number since I no longer have access to it

  • April 13, 2024
  • 1 reply
  • 51 views
bitLavenderPurpleload942

I recently reloaded razer gold to my account and when I’m about to place an order, I need to put the code sent to my phone number in which I don’t have access anymore since I changed it awhile back. I don’t have access to the backup codes too. what can I do to replace the phone number?

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • April 13, 2024

Hi bitLavenderPurpleload942,

I understand you lost access to your old phone number associated with your Razer ID and wanted to change it. Please PM me the following information below for account verification and for me to initiate a ticket on your behalf.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb the conversation to PMs.

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