ฉันกำลังขอความช่วยเหลือเกี่ยวกับการเข้าถึงบัญชี Razer ของฉัน ขณะนี้ฉันไม่สามารถเข้าสู่ระบบได้เนื่องจากมีการตรวจสอบสิทธิ์แบบ 2 ขั้นตอน ขออภัย ฉันไม่สามารถเข้าถึงแอปตรวจสอบสิทธิ์ที่เชื่อมโยงกับบัญชีของฉันได้อีกต่อไป และไม่สามารถดึงรหัสยืนยันได้
Solved
Request to Disable 2-Step Authentication - Cannot Access Authenticator App
Best answer by Razer.ScarletRouge
Hi easyinsiderSlateGray560,
I understand you're having trouble accessing your Razer account due to 2-step Authentication and no longer having access to your authenticator app. No worries, I can help you with this. Please send me a PM with the following details for verification purposes:
Serial number of a registered product on the Razer ID:
Email address that is associated with Razer ID:
Date of Birth:
Full Name:
Phone number:
Billing address:
Thank you for your cooperation!
1 person likes this
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I would appreciate it if you could help disable the 2-step authentication or offer an alternative way to verify my identity so I can regain access to my account.
1 person likes this
- Razer Support
- 137 replies
- Answer
Hi easyinsiderSlateGray560,
I understand you're having trouble accessing your Razer account due to 2-step Authentication and no longer having access to your authenticator app. No worries, I can help you with this. Please send me a PM with the following details for verification purposes:
Serial number of a registered product on the Razer ID:
Email address that is associated with Razer ID:
Date of Birth:
Full Name:
Phone number:
Billing address:
Thank you for your cooperation!
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