Request to Disable 2-Step Authentication - Cannot Access Authenticator App | Razer Insider
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Request to Disable 2-Step Authentication - Cannot Access Authenticator App

  • April 10, 2025
  • 2 replies
  • 80 views
easyinsiderSlateGray560

ฉันกำลังขอความช่วยเหลือเกี่ยวกับการเข้าถึงบัญชี Razer ของฉัน ขณะนี้ฉันไม่สามารถเข้าสู่ระบบได้เนื่องจากมีการตรวจสอบสิทธิ์แบบ 2 ขั้นตอน ขออภัย ฉันไม่สามารถเข้าถึงแอปตรวจสอบสิทธิ์ที่เชื่อมโยงกับบัญชีของฉันได้อีกต่อไป และไม่สามารถดึงรหัสยืนยันได้

Best answer by Razer.ScarletRouge

Hi easyinsiderSlateGray560,

 

I understand you're having trouble accessing your Razer account due to 2-step Authentication and no longer having access to your authenticator app. No worries, I can help you with this. Please send me a PM with the following details for verification purposes:

 

Serial number of a registered product on the Razer ID:

Email address that is associated with Razer ID:

Date of Birth:

Full Name:

Phone number:

Billing address:

 

Thank you for your cooperation!

    easyinsiderSlateGray560
    This topic has been closed for replies.

    2 Replies

    easyinsiderSlateGray560

     

    I would appreciate it if you could help disable the 2-step authentication or offer an alternative way to verify my identity so I can regain access to my account.

    easyinsiderSlateGray560
    Razer.ScarletRouge

    Hi easyinsiderSlateGray560,

     

    I understand you're having trouble accessing your Razer account due to 2-step Authentication and no longer having access to your authenticator app. No worries, I can help you with this. Please send me a PM with the following details for verification purposes:

     

    Serial number of a registered product on the Razer ID:

    Email address that is associated with Razer ID:

    Date of Birth:

    Full Name:

    Phone number:

    Billing address:

     

    Thank you for your cooperation!

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