Request to get a new Activation code for 7.1 Surround sound | Razer Insider
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Hi,

I purchased my Blackshark V2 + USB special edition headset a couple of days. There was no activation code in the box of the headset. Is it possible to get a new activation code through Razer support team?

I’m looking forward to hearing from you soon.

Thank you

 

Best Regards,

Lily

Hello polyboxMadderLake562,

The Razer BlackShark V2 doesn’t support Razer 7.1 Surround Sound. Instead, it has THX Spatial Audio integrated into your headset. I suggest taking a look at this link that provides detailed instructions on how to configure THX Spatial Audio on Razer Synapse. Hopefully this helps you get everything set up properly. If you have any other questions or concerns, don't hesitate to reach out to me via PM. Stay awesome!

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