Request to Reset 2FA and Update Phone Number | Razer Insider
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Request to Reset 2FA and Update Phone Number

  • October 18, 2026
  • 1 reply
  • 16 views
Sayel12

Dear Razer Gold Support Team,

I am contacting you because I am having trouble with my two-factor authentication (2FA) and I am unable to complete the verification process.

I would like to request your assistance with the following:

  1. Remove or reset my existing two-factor authentication.
  2. Add and verify my Jordanian phone number: [removed by moderator] .
  3. Allow me to set up a new two-factor authentication method using my updated phone number.

I am unable to complete the process on my own, so I would appreciate your help in resolving this issue and securing my account.

Please let me know if you need any information to verify my account ownership.

Thank you for your time and assistance.

Best regards,
Razer Gold User

    This topic has been closed for replies.

    1 Reply

    Razer.ScarletRouge
    Forum|alt.badge.img

    Hey there, ​@Sayel12 
     

    For Two-factor authentication (2FA)-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit/.

    If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.
     

    Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Thank you!

     

     

    *Thread locked to curb the conversation to PMs.

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