Requesting Razer Viper Ultimate USB Dongle replacment | Razer Insider
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Requesting Razer Viper Ultimate USB Dongle replacment

  • July 31, 2026
  • 2 replies
  • 42 views

Hello Razer Support, I have a Razer Viper Ultimate (Model: RC30-030501), and the USB HyperSpeed dongle was accidentally physically damaged and no longer works. My serial number is: (*removed by moderator). I would like to know if it’s possible to obtain a replacement USB dongle, either under warranty or by purchasing one if necessary. Please let me know what information you need from me and the next steps.

Best answer by Razer.Ten

Hey ​@ventureTuftsBlueup693,

Let me check on that. Can you send me a PM with your location/country so I can go over our inventory for the compatible dongle?


*Thread locked to curb conversation to PM.  

This topic has been closed for replies.

2 Replies

NELiXERY1738

Firstly please edit your post to omit the serial number. Never post it so publicly like this.

As for replacing, you’re likely best to contact Support directly try this link mysupport.razer.com.


Razer.Ten
  • Razer Support
  • Answer
  • July 31, 2026

Hey ​@ventureTuftsBlueup693,

Let me check on that. Can you send me a PM with your location/country so I can go over our inventory for the compatible dongle?


*Thread locked to curb conversation to PM.