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Question

RESET AUTHENTICATION

  • November 30, 2025
  • 1 reply
  • 10 views
RoseEbonyconnectaero337

I lost my authenticator after resetting my phone I don’t have my backup codes.

I can still log in with my email/password but cannot pass 2FA.

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    1 Reply

    Razer.ScarletRouge

    Hey there, ​@RoseEbonyconnectaero337 

     

    I understand that you are having 2FA issues. No worries, let me help you! Please send me a private message together with the following details for verification purposes:

     

    1. Razer ID:
    2. Email address that is associated with Razer ID:
    3. Date of Birth:
    4. Full Name:
    5. Phone number:
    6. Country:


    I am looking forward to your response! Thanks!


    *Thread locked to curb conversation to PM.

    RoseEbonyconnectaero337
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