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Question

reset my phone number and backup codes

  • August 26, 2025
  • 1 reply
  • 15 views

directMidnightsigns939

 

I have been using this Razer account since 2021, and now I have lost access to my two-step verification device and backup codes. Recently, I topped up $30 into my account but cannot use it due to the two-step verification issue. I have already submitted a support ticket to Razer. Please help 

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1 Reply

Razer.ScarletRouge

Hey there, ​@directMidnightsigns939!

Thank you for sharing your concern here. Please send me a private message together with your support ticket number so I can inform the relevant team about your concern and help you get this resolved. Thank you!
 

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