i bought a hyperpolling wireless dongle on 1/20/26. it got delivered yesterday and ive been having issues with it with stuttering whenever i turn the polling rate higher than 1000hz. i decided i want to return it but the return page is telling me it doesnt recognize my order number which i just copied from my email and there are no other return options that i am finding. is there any other way i havent seen yet that would let me return this?
Question
Return
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- Razer Support
Hey there,
I understand that you want to return the hyperpolling wireless dongle that you bought. Could you please tell me where you purchased the dongle? If you made the purchase through Razer.com, please send me a private message together with the following details below, and I'll be happy to look into this for you. Thank you!
Order number:
Full Name:
Email address associated with Razer ID:
Phone number:
Country:
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