return issues

​@TheGamingDodo25  

1. Purchase Location: Make sure you purchased the item directly from Razer.com, as items bought from other retailers need to be returned according to their respective policies.

2. Return Window: You have up to 14 calendar days from the date you received your item to initiate a return.

3. Item Condition: The item must be in its original condition and packaging, with all accessories intact.

4. Serial Numbers: Ensure that the returned item matches the original order, including the correct serial numbers.

5. Pre-authorization: You need a Return Merchandise Authorization (RMA) before returning the item.

If you've checked all these and are still having trouble, it might be best to contact Razer's customer support directly for assistance. They should be able to help you troubleshoot the issue and process your return.

Do you have a phone number for email, the website just bring me here without providing the alternatives