return support isn't working | Razer Insider
Skip to main content
Question

return support isn't working

  • December 14, 2023
  • 1 reply
  • 35 views
Pureswag622

I received my headset 12/10/23 and I found out that they are not compatible with my Xbox and I've been trying to start a return on the website since the 11th but the website is not recognizing my order number or email for some readon. I've literally copy and pasted it and it is still not recognizing the order. I just want to return the headset. Can someone please help with this, it is becoming very frustrating at this point

Did this topic help you find an answer to your question?
This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • 3464 replies
  • December 14, 2023

Hello Pureswag622,

I’m here to help. I understand that you wanted to return the headset because it was not compatible with the XBox. Please also refer to this link as a reference. Please PM me the following information so I can initiate a case on your behalf.

Full name: 
Email: 
Mobile/Phone Number: 
Country: 
Order number:

​*Thread locked to curb the conversation to PMs.

CookiesCookie settingsAccessibility statement

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings