I click on “START MY RETURN” where it brings me to a page where I input my order number and email. I copy and pasted it directly from the email I got from ordering off the main site and it gives me
”We don’t seem to recognize the order number and email. Please double check or contact us.”
I tried using the “contact us” page and number, but the chat kept going in circles and the phone number is for technical support.
Please advise