Hi,
I recently purchased a Razer Raiju V3 Pro. When rotating the right analog stick, I notice an abnormal noise, similar to a crackling or mechanical friction sound. The stick also feels unstable/not smooth during movement, as if there is some internal mechanical play. The controller is new and has not been dropped or damaged.
Hi
Please bear with me for a bit. Can you send me a PM with the serial number so I can verify it in our system and use it when I forward your case to our Technical Team? Please also send a short video clip highlighting the issue with the right thumbstick so I can check it. You can upload it to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it.
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