Right earbud on Hammerhead TWS X wont charge/connect | Razer Insider
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Right earbud on Hammerhead TWS X wont charge/connect

  • July 11, 2025
  • 1 reply
  • 53 views
S

The right earbud on my Hammerhead wont charge but the left earbud and case will charge up.

I have had them for over a year but only experienced this problem yesterday but couldn’ t find a solution.
I’ve tried cleaning the contact point on the earbuds and the power pins in the charging case and even checking if the pins were suck down to the bottom of the case.

 

A reset didn’t work and the right earbud still wont charge up so i am assuming the battery or something internal has failed

I bought the earbuds off a family member around March 2023 so they are highly unlikely to be in warranty.

Any help will be appreciated :)

 

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@snowsuitx!

I understand you're having connection issues with your Razer Hammerhead True Wireless X. Please try these troubleshooting steps on this link to help resolve the issue. https://mysupport.razer.com/app/answers/detail/a_id/547/~/one-of-the-razer-hammerhead-true-wireless%C2%A0earbuds-is-not-connecting-and-playing
 

If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


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